“Due to the decline in weight gain there is limited availability of large, fresh turkeys. While we are continuing to evaluate all potential causes, we are working to remedy the issue,” Butterball spokeswoman Rachael Jarnagin. “We sincerely regret the inconvenience that some of our customers have experienced as a result of this issue.”
While Butterball assures that there is an ample amount of frozen whole turkeys to feed consumers on Thanksgiving, frozen turkeys can take up to three to five days to thaw, which could be an inconvenience for those who are just now getting around to buying their turkey for Thanksgiving dinner.
“Consumers can call Butterball’s Turkey Talk-Line at (800) BUTTERBALL for proper thawing techniques,” Jarnagin said. “As we have for nearly 60 years, Butterball strives to provide safe, high-quality products that meet the needs of our consumers and customers. We appreciate the continued patience, understanding and support as we work through this issue.”
Butterball expects to completely fulfill all customer orders of fresh whole turkeys for Christmas.
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