Pick Your Community: | Hopkins | Muhlenberg | Daviess | Christian | Henderson | Lakes | McCracken | Webster
Davis Motor Sales banner ad

KU Warns Customers of Recent Bill-Payment Scam

ku scam alert 300KENTUCKY (5/15/13) – Kentucky Utilities Company is alerting customers of a recent telephone scam asking customers to pay their bills over the phone.

The caller claims to be a utility employee and asks for immediate bill payment by credit card or pre-paid money card. If the targeted customer does not cooperate, the caller threatens to disconnect the person’s electric service.

KU has alerted authorities and offers the following SAFE advice to residential and business customers:

  • Secure your personal information: KU will never call and ask for credit or debit card numbers or other personal information.
  • Always remember you have bill payment options: KU offers customers a variety of official payment options. A complete list can be found at www.lge-ku.com/ways_to_pay.asp.
  • First check with KU if you’re suspicious: Customers who receive a suspicious live phone call, an email or letter should call KU, who will always verify official communication. KU customers should call 1-800-981-0600.
  • Elect to speak to a KU representative: As a courtesy, KU does make computer-generated calls to remind customers if their payment is late and the call includes an option for customers to select if they want to make their payment by phone.

 
Customers who have been impacted by this scam should report it to their local police department.
 
Although the latest scam targets customers by phone, KU encourages customers to always obtain positive identification in the event someone appears at their door stating they are there on the company’s behalf.
 
Authentic KU ID badges – whether issued to an employee or a contractor – show the companies’ logos. An employee ID card always has the employees name and color photograph on the front as well.
 
Sometimes there are legitimate service-related reasons the utility may need access to a customer’s home, but in-person contact at a customer’s home never involves collecting payment for a monthly bill.

SurfKY News
Information provided by Cliff Feltham (Kentucky Utilities)

© Copyright 2015 SurfKY News Group, Inc. All rights reserved. This material may not be published, broadcast, or rewritten without permission. SurfKY News encourages you to share this story by using one of the social media links below.

button coupons
button classifieds

In Other News...

Short-Handed Mustangs Upend Ohio County

HARTFORD, Ky. (1/26/15) — Even without leading player Hunter Noffsinger in the lineup, Muhlenberg County flourished on… Read More

Man Goes to Jail after Allegedly Attacking Family

MADISONVILLE, Ky. (1/26/15) — A Madisonville man was arrested after he allegedly trashed the family home and threw… Read More

Most Read This Week

January 23, 2015 8145

Local Church's Faith Restored; 71 Souls Saved…

in Video by Gary Gates, SurfKY News
January 20, 2015 7059

Bridal, Prom, Pageant Expo Planned for February…

in Hopkins News by Dana Brown
January 22, 2015 6963

Nortonville Man Accused of Selling Drugs near…

in Local (Hopkins) Top News by Madisonville Police Department/Hopkins County Jail
January 21, 2015 5664

KYDOT Pre-Treating Roads Thursday in Antipation…

in Top News For All Sites by Keith Todd
January 23, 2015 5549

Parents Face Charges after Marijuana Joint Falls…

in Local (Hopkins) Top News by Madisonville Police Department/Hopkins County Jail
January 22, 2015 5214

MCEA Head: Further School Mergers Might Ease…

in Local (Muhlenberg) Top News by Paul McRee, SurfKY News
January 21, 2015 4781

Man Arrested after Allegedly Nodding off on Baby…

in Local (Hopkins) Top News by Madisonville Police Department/Hopkins County Jail
January 23, 2015 4353

Nortonville Woman Charged for Meth Possession

in Local (Hopkins) Top News by Hopkins County Sheriff's Office/Hopkins County Detention Center
January 25, 2015 3847

Dean’s List Announced

in Top News For All Sites Touching Hopkins by Joyce Riggs
January 22, 2015 3629

Local Family Business Changes Hands

in Local (Hopkins) Top News by Doreen Dennis, SurfKY News

Stories Trending Today

January 25, 2015 3847

Dean’s List Announced

in Top News For All Sites Touching Hopkins by Joyce Riggs
January 25, 2015 2103

UPDATE: Two Die, Two Injured in Two-Vehicle…

in Local (Owensboro) Top News by Dispatcher Dustin Staves
January 25, 2015 1529

Juvenile Hit by Vehicle at McDonald's

in Local (Muhlenberg) Top News by GPD Officer Wes Miller
January 25, 2015 1320

Kynect Enrollment Climbs as Countdown to Feb. 15…

in General News For All Sites by Office of the Governor
January 25, 2015 1180

Market Commentary - Jan. 25, 2015

in Top News For All Sites by Randall L. Franklin
January 25, 2015 1099

Dave Says - Jan. 25, 2015

in General News For All Sites by Dave Ramsey
January 25, 2015 1073

March 20-22 Women's Retreat: 'Holiness in Family…

in Owensboro News by Jennifer Kaminski
January 25, 2015 945

Outdoor Truths - Jan. 25, 2015

in General News For All Sites by Gary Miller
January 26, 2015 929

Man Goes to Jail after Allegedly Attacking Family

in Local (Hopkins) Top News by Madisonville Police Department/Hopkins County Jail
January 25, 2015 928

Legislator's Log - Week of Jan. 25, 2015

in General News For All Sites by Brent Yonts

SurfKY News Group, Inc.
Corporate Office & Studio
1125 Nebo Rd.  •  Madisonville, KY 42431
270.452.2727 (phone)
  •  270.452.2249 (fax)


Contact a member of our staff: www.surfky.com/contact
Copyright © 2015 SurfKY News Group, Inc.  •  Terms of Use  •  Site Map

social fbsocial twsocial yt
social gpsocial flr subscribevideoitunessocial rss