paducah city commission 300PADUCAH, Ky. (6/13/13) – On Wednesday, June 12, 2013, the Mayor and Commissioners along with City Directors participated in a six-hour workshop led by the National Research Center (NRC). The workshop called the Next Steps Workshop: Using Resident Perspectives to Guide Government Action was facilitated by NRC Vice President Michelle Miller Kobayashi. The workshop reviewed and analyzed the results of Paducah’s National Citizen Survey.
 
Kobayashi says, “I want to applaud you for contracting to use the National Citizen Survey. There are a lot of governments that are afraid to step out and measure.” City Manager Jeff Pederson says, “I applaud the City Commission for asking Paducah’s residents what they think about city services and about the city as a whole. Many cities don’t take the time to solicit feedback from their citizens.”
 
The City of Paducah contracted to utilize the National Citizen Survey to gather feedback from citizens about city services, civic participation, and various community topics. In February and March of this year, the NRC mailed the National Citizen Survey to 1200 randomly selected households in Paducah. The City of Paducah had a statistically valid sample size with the return of 344 surveys.
 
The multiple-choice survey included 124 standard questions and general demographics questions. Most of the questions had five choices such as Excellent, Good, Fair, Poor, or Don’t Know. As a benchmark, results also are compared to Southern cities that recently completed surveys.
 
According to the NRC regarding Paducah’s survey, “Most residents experienced a good quality of life in the City of Paducah and believed the City was a good place to live. The overall quality of life in the City of Paducah was rated as ‘excellent’ or ‘good’ by 63% of respondents. A majority reported they plan on staying in the City of Paducah for the next five years.”
 
City residents gave highly positive responses regarding several city services with 87% of the respondents giving the Paducah Fire Department a good or excellent rating; 85% of the respondents rating garbage collection as excellent or good, and 76% of the respondents rating Paducah’s parks system as excellent or good.
 
The NRC also states that Paducah’s residents are very civically engaged by attending public meetings, helping neighbors, and/or volunteering their time.
 
The survey also showed that citizens considered the following factors, ranked in order, as the most essential to their quality of life: sense of safety, fire services, healthcare, strong neighborhoods, a friendly community, and jobs.
 
The factors that received less favorable ratings are street repair, economic development, and code enforcement. Miller says, “Paducah is not unique with those topics receiving lower ratings. Those patterns are what we see across the country.”
 
After reviewing Paducah’s results, Miller asked the group to list the top items that the City should address this year. After making a list and through a quick round of voting, the group selected two items: the City’s role in economic development and growth coupled with improving the community through neighborhood revitalization; and community engagement.
 
Regarding community engagement, Miller says, “Communities where residents are more involved typically rate their communities higher.” Pederson says, “What I’m hearing is that we have to advocate for ourselves, the city government. It’s ok to take the time to do it. That’s how we engage the public.”
 
Pederson adds, “This survey will give Paducah a starting point, a benchmark. Over the next few months, each department will dig into the results and take a look at what can be done to improve our interactions with and services to the public.”
 
The National Citizen Survey is a standardized survey tool used by hundreds of cities. The International City/County Management Association (ICMA) and the NRC developed the survey. For more information about the citizen survey including survey methodology and the survey instrument, please visit www.paducahky.gov.
 
SurfKY News
Information provided by Pam Spencer

LIKE SurfKY on Facebook - Click here to LIKE us now.

© Copyright 2015 SurfKY News Group, Inc. All rights reserved. This material may not be published, broadcast, or rewritten without permission. SurfKY News encourages you to share this story on social media.

In Other News...

Marshall, Lyon, Caldwell Among Counties to Receive Disaster Assistance

FRANKFORT, Ky. (5/1/15) — Governor Steve Beshear was notified late Thursday that President Barack Obama has authorized… Read More

KSP Investigates Collision Involving School Bus on Kentucky 1119

PRINCETON, Ky. (5/1/15) — According to a Kentucky State Police report, KSP investigated a two vehicle collision on… Read More

Most Read This Week

April 28, 2015 4091

Search for Stolen Vehicle Ends with Woman Charged…

by SurfKY News
April 27, 2015 3434

Online Petition Seeking Re­opening of Shanice…

by Samantha Carver, SurfKY News
April 28, 2015 3298

Man Charged with Stalking Smoke Shop Clerk

by MPD
April 27, 2015 2850

Hopkins County Drug War ― Are We Winning?

by Doreen Dennis, SurfKY News
April 30, 2015 2738

Family Says 'Goodbye' to Dog After It Allegedly…

by Doreen Dennis, SurfKY News

Most Read This Month

April 17, 2015 15374

An Open Letter from an Addict

by Olivia Kirks
April 23, 2015 8434

Man Charged with Sodomy, Incest/Victim under 12

by SurfKY News

Stories Trending Now

May 02, 2015 1159

Frymire’s Life Accomplishments, Dedication to MCC…

by Tammy Holloway, SurfKY News
May 03, 2015 1057

Two Injured During Two-Vehicle Collision

by SurfKY News
May 01, 2015 869

Above and Beyond: Leighann Stroud

by Gary Gates, SurfKY News
May 02, 2015 714

Don't Bet on Supreme Court Overturning Marriage…

by Richard Nelson
May 02, 2015 643

Homegrown by Heroes Receives Donation from…

by Ted Sloan
May 02, 2015 616

Weeknight activities the whole family can enjoy

by SurfKY News
May 02, 2015 584

New Mather Metals to Expand in Franklin

by Office of the Governor
May 02, 2015 577

Baptist Health Hosts Annual ‘Bike Safety Day’

by Gary Gates, SurfKY News
May 02, 2015 547

Hooked on Science - 'Kentucky Derby Balloon Race'

by Jason Lindsey