Pick Your Community: | Hopkins | Muhlenberg | Daviess | Christian | Henderson | Lakes | McCracken | Webster
Davis Motor Sales banner ad

KU Warns Customers of Recent Bill-Payment Scam

ku scam alert 300KENTUCKY (5/15/13) – Kentucky Utilities Company is alerting customers of a recent telephone scam asking customers to pay their bills over the phone.

The caller claims to be a utility employee and asks for immediate bill payment by credit card or pre-paid money card. If the targeted customer does not cooperate, the caller threatens to disconnect the person’s electric service.

KU has alerted authorities and offers the following SAFE advice to residential and business customers:

  • Secure your personal information: KU will never call and ask for credit or debit card numbers or other personal information.
  • Always remember you have bill payment options: KU offers customers a variety of official payment options. A complete list can be found at www.lge-ku.com/ways_to_pay.asp.
  • First check with KU if you’re suspicious: Customers who receive a suspicious live phone call, an email or letter should call KU, who will always verify official communication. KU customers should call 1-800-981-0600.
  • Elect to speak to a KU representative: As a courtesy, KU does make computer-generated calls to remind customers if their payment is late and the call includes an option for customers to select if they want to make their payment by phone.

 
Customers who have been impacted by this scam should report it to their local police department.
 
Although the latest scam targets customers by phone, KU encourages customers to always obtain positive identification in the event someone appears at their door stating they are there on the company’s behalf.
 
Authentic KU ID badges – whether issued to an employee or a contractor – show the companies’ logos. An employee ID card always has the employees name and color photograph on the front as well.
 
Sometimes there are legitimate service-related reasons the utility may need access to a customer’s home, but in-person contact at a customer’s home never involves collecting payment for a monthly bill.

SurfKY News
Information provided by Cliff Feltham (Kentucky Utilities)

© Copyright 2014 SurfKY News Group, Inc. All rights reserved. This material may not be published, broadcast, or rewritten without permission. SurfKY News encourages you to share this story by using one of the social media links below.

Posted on 2/2/14
3/13 - 16
2/6/2014 - posted
3/13 - 16
Started 11/8/2013
Started 11/8/2013
button coupons
2/6/2014 - posted
3/13 - 16
Started 11/8/2013
Started 11/8/2013
2/6/2014 - posted
3/13 - 16
Started 11/8/2013
Started 11/8/2013
button classifieds
2/6/2014 - posted
3/13 - 16
Started 11/8/2013
Started 11/8/2013

Most Read This Week

December 16, 2014 8674

Coal Miner Fatally Injured in Underground Mining…

in Top News For All Sites by Dick Brown
December 14, 2014 8210

Muhlenberg Pays Homage to U.S. Armed Forces

in Local (Muhlenberg) Top News by Charles W. Riley II, SurfKY News
December 12, 2014 7774

Man Allegedly Threatening Medical Staff with…

in Local (Muhlenberg) Top News by Wes Miller
December 17, 2014 4673

Elderly Couple Found Shot to Death in Muhlenberg

in Local (Muhlenberg) Top News by Trooper Stu Recke
December 11, 2014 4664

Muhlenberg District Court Fines Handed Down

in Local (Muhlenberg) Top News by Charles W. Riley II, SurfKY News
December 15, 2014 4644

Hopkins County Woman Charged Second Time in Two…

in Local (Hopkins) Top News by Charles W. Riley II, SurfKY News
December 17, 2014 4581

Three Men Charged with Burglary

in Local (Hopkins) Top News by Madisonville Police Department
December 12, 2014 4482

Man Allegedly Hits Brother with Pickup Truck…

in Local (Muhlenberg) Top News by Wesley Miller
December 11, 2014 4208

Madisonville Police Arrest Reports - Dec. 11, 2014

in Hopkins News by Madisonville Police Department
December 15, 2014 4201

Woman Leads Police on High-Speed Chase in Stolen…

in Local (Hopkins) Top News by Madisonville Police

Stories Trending Today

December 16, 2014 8674

Coal Miner Fatally Injured in Underground Mining…

in Top News For All Sites by Dick Brown
December 17, 2014 4673

Elderly Couple Found Shot to Death in Muhlenberg

in Local (Muhlenberg) Top News by Trooper Stu Recke
December 17, 2014 4581

Three Men Charged with Burglary

in Local (Hopkins) Top News by Madisonville Police Department
December 16, 2014 2643

Highway Crews Pre-Treating Roadways for Potential…

in Hopkins News by Keith Todd
December 16, 2014 2615

Madisonville Police Arrest Reports - Dec. 16, 2014

in Hopkins News by Madisonville Police Department
December 15, 2014 2498

Rich Brings Old, New Together in New Album

in Local (Muhlenberg) Top News by Charles W. Riley II, SurfKY News
December 16, 2014 2441

Muhlenberg Community Hospital Installs Biometric…

in Local (Muhlenberg) Top News by Erin Warren
December 15, 2014 2301

Dawson Springs Police Reports Released

in Hopkins News by Melissa Heflin
December 16, 2014 2290

KFWC Proposes 2015-2016 Deer Season Dates and…

in General News For All Sites by Department of Fish and Wildlife
December 16, 2014 2119

Galloway, Director of Provider Services MCH,…

in Local (Muhlenberg) Top News by Karen Robinson

SurfKY News Group, Inc.
Corporate Office & Studio
1125 Nebo Rd.  •  Madisonville, KY 42431
270.452.2727 (phone)
  •  270.452.2249 (fax)


Contact a member of our staff: www.surfky.com/contact
Copyright © 2014 SurfKY News Group, Inc.  •  Terms of Use  •  Site Map

social fbsocial twsocial yt
social gpsocial flrsocial rss