SACRAMENTO, Ky. (6/7/13) - These days, you can find most everything you need in the sweet, southern town of Sacramento. There's Camron's Grocery, Miller Tire, a Dollar General Store, Miller's Hardware, a medical clinic and now a hometown pharmacy that is reminiscent of the drug store on the Andy Griffin Show.
Enter the Sacramento Pharmacy and you'll be greeted by Dr. J. Gregg Henry, who will most likely be wearing a grin. If you're thirsty, there's a tub filled with frosty, cold bottles of pop all iced down and ready to quench. If you're looking to "sit a spell," you're will be welcomed to sit on the front porch of the pharmacy and sip your drink.
Henry, who opened the pharmacy four months ago, said his philosophy is pretty simple ??- area residents don't have to go to a large chain pharmacy to get their prescriptions and they don't have to stand in line. "Even with the influx of new businesses here in Sacramento, we very much still have that hometown appeal."
Henry has had a varied career spanning nursing, band director for a Russellville school, pharmacist and now business owner. "This is absolutely the most satisfying time of my life," said Henry. "My other careers have been rewarding but all things come with their own frustrations. This is the most overwhelmingly positive experience I've ever had."
Henry and his wife, Lisa, reside in Greenville. Over the past few years, Henry has been a relief worker at independent pharmacies in the region. Buying his own place and putting in roots has become his passion. "When I started looking at a place to locate, I never dreamed of buying a house with a front porch," he said. "But this charming little house is just right. I love it here." And customers are loving his price lists, said Henry.
"I can save customers a lot of money," he said. "If they don't have insurance, I can especially save them on cash price. Insurance pays what it's going to pay. There's not much you can do with that." Henry says he watches out for his customers and has found that some customers with insurance are charged more than what they could have just paid for a prescription cash out of pocket.
"If I see that a person's insurance co-pay is higher than what it would have cost to pay cash, I tell them," Henry said. "It's hard to believe that it happens that way but it does." While his technology for filling prescriptions is as up to date as any chain pharmacy, he wants his place to retain its southern charm and reputation of southern hospitality.
"One thing you won't find if you call here to get a refill or ask a question is an answering machine," said Henry. "If it's during business hours, you'll talk to a real person and go on a number-punching adventure." Henry uses every opportunity to get to know his customers, he said, and that's why he wants to talk to them as much as possible.
"If I had a machine you had to go through, I'd miss an opportunity to make a personal contact. Unless it's after business hours, you're going to talk to us." Henry's employees include Jennifer Coffman, Linda Deason, Alex Duke and Allie Howard. His wife is also the bookkeeper.
He is the son of David Henry and Freda Henry and is a 1986 graduate of Muhlenberg Central High School. His youth is filled with memories of the Sacramento skating rink and going to Lake Venus in Bremen, he said.
Rita Dukes Smith
Western Kentucky Review editor
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