HCYPMADISONVILLE, Ky. (8/9/18) — A seminar designed to help area professionals develop customer service skills is being offered in Hopkins County later this month.

Hopkins County Young Professionals will host their second professional development seminar, “The Chick-fil-A Experience: A Lesson in Customer Service,” at the Madisonville Community College Steve Beshear Center for Postsecondary Education Aug. 28.

The event is open to all ages and professional backgrounds. Tickets can be purchased at www.hopkinscountyyoungprofessionals.com.

HCYP’s first professional development seminar, “Learning to Lead,” was held Nov. 20 featuring leadership expert and motivational speaker Phil Van Hooser. It sold out and was attended by 200 guests from a variety of professional backgrounds.

“The event went over very well last year, so we knew it was something we wanted to continue” said HCYP President Summer Crick. “HCYP identified the need for more professional development within our community and we were happy to step up and meet that need for both our members and non-members.”

While last year’s focus was on leadership, the organization decided to focus on customer service.

“After speaking with several different businesses within our community, we decided that customer service would be the best fit for 2018,” said HCYP Vice President Krista Brasher. “We thought, ‘who better to teach customer service than Chick-fil-A?’ We knew it was a long shot, but HCYP has proven we’re not afraid of a challenge and we were able to secure them for our seminar.”

Keynote speaker will be Laurie Harris, Owner of the Hopkinsville Chick-fil-A.

Guests will receive a catered Chick-fil-A lunch, certificate of completion, complimentary photo with the Chick-fil-A cow and an interactive customer service training that the group believes will be unlike anything the community has seen before.

This event is presented by the Hopkins County Young Professionals and Farmer’s Bank & Trust.

Crick noted that 75 percent of the tickets have already been sold and that they expect the event to sell out by early next week. For more information, email This email address is being protected from spambots. You need JavaScript enabled to view it..

SurfKY News

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