post card paducahPADUCAH, Ky. (4/14/16) — The City of Paducah has contracted again to use the National Citizen Survey through the National Research Center, Inc. to gather feedback from citizens about city services, civic participation, characteristics of Paducah, and various community topics. The survey will be mailed later this month with a pre-notification postcard to be mailed next week. Paducah conducted a similar survey in 2013 and used the results in strategic planning.

City Manager Jeff Pederson says, “We look forward to the second survey because we can compare the new ratings to where we rated when we did the survey three years ago. The Board of Commissioners and the management team used the last survey to identify targeted areas for improvement. This next survey will help tell us if we have succeeded in the steps that have been taken to make those improvements.”

Over the past few weeks, the NRC and the City have worked to finalize the five-page survey instrument. Also during that time, the NRC has compiled the sampling list of 1400 randomly selected Paducah households. Each of the selected households will receive a pre-notification postcard and then two mailings of the survey to encourage its completion. Once a household receives the survey, the adult in the household who most recently had a birthday is asked to complete it. This is an unbiased way of selecting the survey participant allowing the results to be representative of the community.

Public Information Officer Pam Spencer says, “I encourage each household that receives the survey to take 15 minutes to complete it. Comparing the results of this survey to the one from 2013 will allow City leaders to see trend lines. We are comparing ourselves with communities across the nation through the large database offered by the National Research Center, but more importantly, we are looking at community trends to understand how citizens feel about Paducah and the City services.”

The multiple-choice survey asks citizens to rate quality of life aspects such as Paducah as a place to live, work, and visit in addition to characteristics such as the overall appearance of Paducah and its availability of paths and walking trails. There will be questions asking citizens how often they do certain activities such as visit a park or report a crime. Plus, there will be questions asking citizens to rate various city services. Individual answers are anonymous. The compiled statistical survey results will be shared with the public this summer.

The International City/County Management Association and the NRC developed the survey. For more information, visit If you have a question, contact Public Information Officer Pam Spencer at This email address is being protected from spambots. You need JavaScript enabled to view it. or (270) 444-8669.

SurfKY News
Information provided by Pam Spencer

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